Key Takeaways
- A skip webhook fires when the subscriber confirms skip before cutoff — not when the warehouse already waved the tote.
- Ship-this-cycle and “we added a bonus item” are different events. Skip does not imply upsell consent.
- Free is 1 device, 300 SMS lifetime, and 300 contacts. Developer is 25,000 SMS per year. Platform price is devices plus send volume.
- Account OTP stays off the subscription-alert SIM.
- Idempotency is subscription-id plus cycle-id — people tap skip twice.
Summary
Scenario 481 is ecommerce webhooks for subscription-box skip versus ship-this-cycle — not BOPIS, not wishlist restock, not COD, not RMA. Skip before cutoff is a confirmation. After the wave, the box is already in the tote — that is a different template, often “too late, here is tracking.” Service pricing is devices plus SMS send volume. You bring the phones and operator credit. Free is 1 device, 300 SMS lifetime, and 300 contacts.
Professional allows 5 devices if you split cycle alerts from account OTP. Uncapped platform volume is not unlimited carrier SMS. Confirm payloads in Developer Center.
cutoff · skip · wave
subscription-id + cycle — double-tap skip
Skip this cycle is not a cancel
Skip copy confirms the cycle will not ship. Cancel and pause-forever are other events. Do not reply to skip with a win-back script on the same purpose.
If the warehouse already waved the tote and you still send “skipped — no charge,” billing and the doorstep disagree. Join cutoff. After wave, send “too late, tracking” or nothing — never a fake skip.
Subscription webhook matrix
| Event | SMS | Failure |
|---|---|---|
| Skip before cutoff | Cycle confirmed skipped | Win-back on same purpose |
| Skip after wave | Too late / tracking | Fake “no charge” text |
| Ship this cycle | Label / window | Bonus-item upsell stuffed in |
| Account OTP | Auth pool | OTP on the cycle-alert radio |
Cutoff vs warehouse wave
Persist subscription-id plus cycle-id. Signed webhooks. DLR. MCP wraps REST only.
Upsell consent
Bonus SKUs need their own toggle. Skip is not a merchandising yes. GS1 GTIN identifies the box SKU — not the radio.
Devices, volume, and airtime
Cycle nights spike. We meter devices and platform sends. Free (1/300/300) is one cohort proof.
Sub-ops operations
Charge the cycle chassis before cutoff. Setup, Downloads, pricing.
Decision guide
Ship when skip joins cutoff. Delay if post-wave texts claim no charge. Not a CodeCanyon subscription pack.
Skip checklist
- Cycle-keyed idempotency.
- Cutoff vs wave templates.
- Upsell off skip purpose.
- OTP off the alert SIM.
- Developer Center fields confirmed.
Next steps
Scenario 421 BOPIS, scenario 361 wishlist.
Related product pages
Jump to the live product docs for this topic—not another long-form article.
- SMS webhook integrationInbound and status events
- transactional SMS for orders and alertsEvent-driven messages
- SMS API documentationLive endpoint reference
- device and SMS volume pricingPlans and allowances
